Hotels Smallwood

„I was working at an event nearby and didn’t want to stay in a hotel for 4 nights wanted a home from home and the cottage was perfect.“

„We really enjoyed our stay at The Little George! Geoff was super kind and helpful, showed us to our room. The room was lovely and spacious and very clean, lovely bathroom with a big shower (the included toiletries smelled amazing too!). Well stocked minibar, teas and coffees etc. WiFi was very good too, easy to connect and fast, which is needed in this area as mobile data signal can be a bit iffy. Extra pillow, towels provided with no issue when we asked. Included breakfast was absolutely fab, ...

„Ältere Einrichtung, Bad und Bett waren sauber aber das Sofa sah nicht sehr einladend aus “

„War okay für eine Nacht “

„I recently stayed here for a training event. The facilities were generally ok and the staff were very friendly and helpful, and the food was good. Some parts of the property do feel a bit dated and could benefit from some refurbishment. The main issue I had was with the shower in my room, which had no cold water at all and was boiling hot. Unfortunately, I only discovered this in the morning, so there wasn’t really time for it to be fixed before I had to leave.“

„We had a comfortable stay at Upper House and slept well. Breakfast was enjoyable, and we also had dinner during our visit, the food was lovely and a real highlight. However, the room cleanliness was fairly basic and could be improved. The staff were polite but didn’t come across as particularly warm or welcoming. The property itself feels quite dated and would benefit from modernisation, as it seems to have remained largely unchanged for many years. It’s also worth noting that the venue hosts ...

„Man merkt, dass das Hotel schon etwas in die Jahre gekommen ist. Für eine Nacht auf der Durchreise war es aber dennoch angenehm, vor allem wegen dem direkten Anschluss an die Autobahn. “

„gut gelegen gleich neben dem Fussballstadion, um Stoke zu 👀“

„Close to venue, parking and bars“

„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...

„War bestimmt schon 20 mal da. Und immer wieder ein sehr angenehmer Aufenthalt. Zimmer sowie sanitäre Einrichtung sind absolut clean. Das Frühstück ist sehr frisch und reichhaltig. Die Parkplätze sind groß und das Personal ist sehr freundlich und hilfsbereit. Ich werde auch immer wieder in dieses Hotel kommen. “

„Super Ausblick auf das Meer, umfangreiches Frühstück, netter Service“

„Probleme werden nicht gut gelöst, kein Bemühen um Ausgleich. Das erste Zimmer roch nach Rauch (Antwort Personal: ja, das kann sein, der Vorgänger im Zimmer musste eine Strafe für rauchen zahlen), darauf hin ein Behinderten-gerechtes Zimmer mit Problem im Duschablauf). Das war nicht das einzige Problem im Bad, aber das Personal am Morgen war uninteressiert und nicht hilfsbereit. Fazit: Zimmer geräumig und bis auf die Mängel ok, Sauberkeit ok, Aber: Personal teilweise sehr unfreundlich. Kein ...

„Parking is good “