2/10 – Ungenügend
ashley
Mit dem Partner gereist
9. Okt. 2025
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The lady who checked us in was amazing she was super sweet we she let us know the elevator was broken so she told us which stairs would be closer for us. We got to our room we was in the room approximately 30 minutes and seen bed bug crawling across the bed i immediately called the front desk i took a picture of it but i also took all the blankets and contained it it wasn’t a baby it was a full size one she had never seen one and let me know she had only ever seen roaches there prior but she took a picture of my picture to show management because i told her i just wanted refunded and to stay elsewhere because if rooms around that room were not treated then other rooms could also be affected and i’m allergic and break out in hives from their bites she told me she took the picture in words she couldn’t really say because management do not listen to their employees and think they are lying. She was unsure if they would refund me for the night of my stay which they did not i’m very disappointed because i’m out money for something that wasn’t my fault
ashley
Aufenthalt von 3 Nächten im Oktober 2025