Disappointing experience. The property has the right ambiance and location to make it a great hotel, but it lacks proper management. The hotel is understaffed, and the receptionist has to drive people up and down from the parking area while others guests are waiting. The room and bathroom are not clean with stained shower door and mirror, sticky floors and snack bar (which also only offers hard liquor options, no wine, and if you like drinking coffee, you will find exactly one single coffee pod provided for your stay lol). The patio “view” includes a bush, a piece of highway that runs the whole night, and some trash boxes along the back wall of the hotel. However, the loungers on the patio are so dirty that you wouldn't be able to lay down and enjoy the view had there even been any. The pool was nice and well heated, but they ran out of towels. By the way, you only get one full sized towel for your stay (and one shower mat per room), so you need to reuse it. The receptionist in the morning lacked any sort of interest in guests, forget about hospitality. The worst part of the whole experience was the restaurant. It had great ambiance, decent food, and absolutely atrocious, rude customer service. Made the perfect ending to the overall unwelcoming experience here. We won’t be coming back and don’t recommend this place to anyone.
