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Personal sehr freundlich, Zimmer mit Balkon und Klimaanlage. Die Lage ist absolut klasse: Sehr nah an allen Sehrnswürdigkeiten. Das Hotel kann ich sehr empfehlen.

My experience at Hotel Berchielli was extremely disappointing, especially regarding how they handled my car. When I handed over my vehicle for valet parking, they never informed me that it wouldn't be parked at the hotel. Only after checking my GPS and seeing that my car was being driven outside the city of Florence for about an hour did I realize something was wrong. When I complained at the reception, they made a call, and the driver immediately parked the car in an open lot about 5.5 km away from the hotel—as soon as he realized I was tracking it. The staff then told me they would bring it back later and park it in the hotel’s garage, but I refused. I demanded my keys immediately, as I did not want anyone else driving my car again. This kind of behavior is completely unacceptable and highly unprofessional for a hotel that claims to offer quality service. I would not recommend this hotel to anyone who values honesty and integrity!

Das Hotel ist toll und gut gelegen. Unser Zimmer war sehr schön. Es hat einen schönen Spabereich. Für das Auto hat es einen bewachten Parkplatz. Das Personal ist sehr zuvorkommend!

Schade, dass wir ganz unten im Keller waren, vor dem Fenster war es laut von der Treppe fürs Hotelpersonal. Dieses Zimmer 104 ist deshalb nicht zu empfehlen. Ein anderes Zimmer wollte man uns nicht geben, schade.

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