When I first arrived, I booked a large room and paid for it, but they did not give me the same room I chose and gave me a very small room. When I told them it was not the same room, they told me that the site I booked from was the one that puts wrong pictures. I was very upset and was forced to stay in a small room because I booked for 5 days. The heating is bad and cannot be controlled from inside the room. You do not have options on the TV. It is very boring. The cleaning service is bad. If you do not request more than once, no one will clean your room... and the cleaning girls, no one speaks English. You cannot communicate with them. When I need something, I have to go down to the reception. There are no phone numbers in the room to call and request. To complain, the hotel is very poor in breakfast, limited and boring. Every day it is the same breakfast and you do not have multiple options. I stayed for 5 days and they only gave me 1 water bottle during the entire period I stayed with them. They do not have credibility at all. I read that they have a parking lot and when I arrived, they told me that there is none... and there is no sound insulation in the next room, you can hear it completely. A bad experience and I do not recommend it.
