4/10 – Schlecht
Madita
Mit der Familie gereist
15. Apr. 2025
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
This is the first negative review i have ever written, but i believe it is necessary.
We would not recommend this place.
First, the location of the place is great.
And also the overall cleanness of the room was good. But there was mold in the shower and the hairdryer did not work. The plastic watercups in the bathroom were wrapped in plasticfoil, and when we looked closer, they seemed to be already in use before.
The staff appeared very strained, nervous and confused. Not in a rude way, but the social interaction was weird. My kid even felt anxious after the check-in and wanted to leave the place.
Last night, the staff in the reception room watched videos, and occasionally spoke to someone via phone loudly, that I could listen the noises until 1 am in the night.
My question via Expedia before my arrival
was not answered.
Isn't it weird, that the customer request was kept unanswered for a few days and then you are finally there and can listen the staff watching random videos all night long?
I hope the Nicolas Inn can learn from this review and make things better for the future.
Madita
Aufenthalt von 3 Nächten im April 2025