My partner and i arrived at Domus 21 Luxury Suites in Rome on the evening of 7/15/24. I had conveyed to the property that i would be arriving late per their instructions. Great communication, they sent me an email letting me know how i can obtain my keys once there. The room was nice and perfect for a couple, it was clean and the amenities were great. The only reason why i gave them 4 stars is because the air conditioning system was set at 16 C and we were going through a heat wave. The room would heat up very fast. the restroom was cooler than the actual room. We did let the person in charge know, super handsome Italian man, very friendly and courteous. He did advise us that he would have someone take a look immediately. We went on about our day and when we got back, he apologized for the inconvenience and said that the air seemed to be working fine but that they could not lower the temp from the set temp. He offered a fan which was placed in our room. While that helped, it was also very humid. Other than that, this is truly a 5 star hotel. I would definitely stay with them again. They are also centrically located near major landmarks within walking distance. I had a very pleasant stay.
