Hotels Ritoque

„Personal an Rezeption und im Restaurant/Bar hatte keinerlei Servicequalität. Der Gast störte bei Bestellungen oder anderer Anliegen das Personal beim Unterhalten mit Kollegen oder aber war im Smartphone versunken - Ausnahme Ignacio und Martin! Keine Begrüßung und keine Verabschiedung! Keine oder keine ausreichende Anzahl von Badehandtüchern auf der Dachterrasse, erst nach 3-maliger Anfrage und 40 Min. später gab es diese. Wasser im Aussenpool verdreckt (Vogelkot). Zimmer hatte einen kaputten ...

„Habitación pequeña pero bien mantenida y y muy buena atención “

„This was the best place I could have chosen for my week long visit to Valparaiso! Set atop a small hill a mile south of Sotomayor Square the guest house is in a more quiet neighborhood. This area is convenient for visiting the UNESCO areas, but much more peaceful and safe for walking around. The room (I chose #3) had a view of the garden/ courtyard and was always cool and comfortable even in the hot weather. Every morning there was a delicious breakfast and the hosts were very friendly and ...

„Hier war alles perfekt. Phantastische Aussicht, es hat sogar einen Feldstecher zur Benutzung, Morgenessen auf dem Dach, sehr reichhaltig, viele Möglichkeiten zum Ausruhen. Personal sehr aufmerksam, gute Erklärungen zu Beginn des Aufenthalts. Reichhaltige Minibar und mehrere Flaschen Wein zum Kaufen im Zimmer, alles zu moderaten Preisen.“

„I was disappointed by some of the staff who although knew well that we were tourists and did not reside in Chile, still went ahead and charged us government tax of about 90.00 USD. They then refused to reverse it and told us to go to customs at the airport and ask them to reverse it. The customs refused. There were some staff members that were nice and helpful in other ways but this tax issue made our experience so negative.“

„Excellent hotel! We loved it! Definitely we will stay there again.the Breakfast was very impressive! Location was great and staff were very friendly. Specially Dominic and Marcel who helped us a lot.“

„A very good stay. The room excellent, very comfortable and clean. The atmosphere very good, the hosts very friendly...100% recommended.“

„Habitación con vista al mar“