2/10 – Ungenügend
Rachel
21. Feb. 2026
Verbesserungswürdig: Sauberkeit
The rooms were not cleaned well. Upon checking in, we found a significant number of flies and roaches. I had a reservation changed to a room preference, not requested, due to overbooking. The hotel canceled my reservation before arriving due to a lack of communication between the staff, when I was informed of the cancellation at arrival I was informed that staff members had a million other things to deal with than ensuring rooms were held according to reservations. They turned me away without an apology or any accommodation, and I had children with me. I completely understand that this is a travel hotel, but better communication and empathy would go a long way. I had a horrible experience with the property and the staff.
Rachel
Aufenthalt von 1 Nacht im Februar 2026