We recently stayed at this property and overall had mixed feelings about our experience.
Firstly, the location is absolutely beautiful, and the property itself is gorgeous. It’s set in a stunning area and really feels special when you arrive. The quality of the bed sheets and towels was excellent — everything felt fresh, soft, and luxurious, which we really appreciated.
However, there were several issues that significantly impacted our stay. We were not informed prior to arrival that the heating was broken. Although plug-in heaters were provided, this was far from ideal — especially as we were travelling with our three-year-old child. It didn’t feel safe to leave portable heaters on overnight in their room, which meant the house was uncomfortably cold at times. To make matters worse, we had paid extra for early access to the property, yet when we arrived there was a heating engineer still there working. This was frustrating and not what we expected when paying for early check-in.
Cleanliness was also a major letdown. While it was clear that the bedding and towels had been changed, the rest of the house had not been cleaned to the same standard. The floors were very dirty, the kitchen counters were unclean, and the oven was also dirty. I ended up having to clean the floors and kitchen surfaces myself, which is not something you expect when staying in a property like this.
It’s such a shame because the house itself and the location are truly lovely. Unfortunately, the lack of communication about the heating and the poor standard of cleanliness really let the property down. With better maintenance, transparency, and a thorough clean, this could be an exceptional place to stay.