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„You have to know Santiago to move around“

„Súper buena ubicación“

„Wie immer sind wir sehr zufrieden!“

„Uns hat das Zimmer nicht gefallen, auf Anfrage haben wir ein anderes erhalten“

„My wife and I host group tours so it is very important we stay in an amazing hotel. We had a group of 23 and the hotel was absolutely amazing ! Where possible early check-in was provided for those who arrived on a very early flight. Breakfast was amazing. The whole team at Bidasoa were super professional. We hosted our welcome dinner at the hotel and everything was perfect. Highly recommend this hotel. “

„Location“

„Great“

„Excelentes instalaciones y los cuartos muy grandes, espaciosos y muy cómodos.“

„Nice apartment, good location, amazing view from the 13th floor. Service at reception also quite good. Decent breakfast. We had no hot water due to a malfunction but they agreed on the a decent refund. So all in all worth a recommendation.“

„Die Lage ist super und der Pool hat eine schöne Aussicht. “

„I’m quite disappointed with this hotel. I know the quality of Novotel chain and specifically this one needs an overhaul. From 3 lifts, only one worked. Toilet always full of water after a short shower, the AC making loud noise. Breakfast restaurant with loud background music, staff not in the mood. On the other hand, the maids however were always very nice and preoccupied for delivering a very clean room. Location is good, 10 minutes from the subway station. My whole experience was not really ...

„Das Hotel bietet alles was ein Gast erwarten kann.“

„Mein mehrtägiger Aufenthalt erhält die Note 'durchschnittlich'. Obwohl mein Zimmer sauber und ruhig war, ist der Gesamtzustand des Hotel doch etwas veraltet. Speziell der Fitness-Raum ist enttäuschend: Geräte kaputt, alte Modelle, schlecht gelüfteter Raum und v.a. kein Desinfektionsmittel! Unakzeptabel. “

„Das Hotel kann man nur empfehlen “