Our advice: do not stay at Hotel Torino in Parma! Sadly one of the worst experiences of a hotel in Italy ever. The three stars are not justified. We tried to settle the situation with the receptionist and the management right at the start of our stay to give them a chance for improvement but no one cared. We were hugely disappointed by the room (where is the extra "comfort" we paid for? The room was not cosy at all, in a badly worn condition (loose wallpaper, bad and moudly plastic shower...), really bad value for money, no style whatsoever, crappy items, poor wifi, noisy [other rooms, bad window], bad view...) and a change of room was either impossible or would have cost a lot of euros extra for no big improvement at all. The staff was rude and does not care a bit. Our advice to fellow travelers: do not come here! Stay somewhere else. Parma deserves more than this!