„Hotel und Umgebung 4-5 Sterne. Service leider - (minus) 5 Sterne. Warum? Es wird weder Englisch noch Deutsch gesprochen. An der Rezeption wird mit einem Übersetzungstool kommuniziert. 45 Minuten auf ein Essen zu warten ist zu lange. Antwort des Personals war, dass jetzt erst eine Gruppe bedient werden muss. Die Gruppe kam aber erst ca. 30 Minuten nach uns. Das Personal ist absolut unfreundlich, da bin ich in meinen mindestens 70 verschiedenen Hotelaufenthalten in Thailand viel Besseres gewohnt. ...
„Hotel und Umgebung 4-5 Sterne. Service leider - (minus) 5 Sterne. Warum? Es wird weder Englisch noch Deutsch gesprochen. An der Rezeption wird mit einem Übersetzungstool kommuniziert. 45 Minuten auf ein Essen zu warten ist zu lange. Antwort des Personals war, dass jetzt erst eine Gruppe bedient werden muss. Die Gruppe kam aber erst ca. 30 Minuten nach uns. Das Personal ist absolut unfreundlich, da bin ich in meinen mindestens 70 verschiedenen Hotelaufenthalten in Thailand viel Besseres gewohnt. ...
„Overall, the hotel has many positive aspects, but unfortunately, we left feeling disappointed.
As we planned to travel onward to Koh Chang, we asked the hotel in advance for assistance with organizing our transfer. The communication was slow, and we had to follow up multiple times to get updates on the arrangement. Eventually, the booking was successfully arranged upon our arrival, and we learned that only one staff member speaks English, which likely contributed to the delays.
However, we ...
„Overall, the hotel has many positive aspects, but unfortunately, we left feeling disappointed.
As we planned to travel onward to Koh Chang, we asked the hotel in advance for assistance with organizing our transfer. The communication was slow, and we had to follow up multiple times to get updates on the arrangement. Eventually, the booking was successfully arranged upon our arrival, and we learned that only one staff member speaks English, which likely contributed to the delays.
However, we ...
„Saengcha resort is a family run resort and there is absolute personalised service from Munin, the owner and his brother! The breakfast is excellent and they will even cook excellent local meals on request.
Munin also runs an agar wood essential oil factory and a cocoa factory shott distance off premise. It was so interesting getting to know the process of making essential oil and chocolates respectively from Munin.
We stayed there as we wanted to go Khao Yai national park. We didn't have a ...
„Saengcha resort is a family run resort and there is absolute personalised service from Munin, the owner and his brother! The breakfast is excellent and they will even cook excellent local meals on request.
Munin also runs an agar wood essential oil factory and a cocoa factory shott distance off premise. It was so interesting getting to know the process of making essential oil and chocolates respectively from Munin.
We stayed there as we wanted to go Khao Yai national park. We didn't have a ...