Stayed in a room for three people - one queen and one twin. While not overly spacious there was a decent amount of space. However I did notice some differences between this and other rooms that soured the experience a bit.
- Other rooms were getting bathrobes. Our room never received any.
- Our particular room received next to no natural light. Outside the window less than a foot away was another building.
- Although it was nice that the toilet was self-cleaning with soap, there was a weird feces-type smell that hit us upon entry but disappeared within 5 min. We could never determine the source. This was even with leaving the humidifier/air freshener running nonstop. Ventilation issue?
On the plus side:
- Staff tried to be as helpful as possible.
- Maid service each day was flawless.
- Using Yamato transport to send luggage to next destination was seamless
- Unlimited drinks in lobby and plates/silverware was very appreciated
- Close proximity to Namba Walk, Metro, Dotonbori, and America-Mura.
Suggestions
- Due to limited food options in the early morning, any sort of breakfast would be greatly appreciated. Even just a simple buffet with pastry delivery, fruit, and/or simple bread items and a toaster would be better than nothing.
- Stress in listing that there’s no restaurant. This isn’t immediately clear.
- Can there be an alternative to that check in video we have to watch?
- The art is cool/funky but the money could be better spent on amenities.
