Overall we enjoyed our stay, however, we attempted to check in at 5:30ish pm (check in is at 4pm) and our room was not available due to staff still “cleaning” the unit, which made our already long travel day with young children (4 and 6) even longer. We were able to access our close to 6pm, but that was extremely frustrating.
The unit itself was fine, however, you may have to inspect your unit. Our microwave was DISGUSTING. I bought some cleaner so I could clean it. We also found clumps of hair in the carpet of the unit. We had a unit with a washer/dryer but the lint trap wasn’t clean and upon drying some clothes, it left black streaks on our clothing, so I was afraid to use it again. Our kids loved the pool and the quick access to the beach was a great bonus but the ADA accessible ramp is closed (they need to get that fixed, I saw two separate families carrying wheelchairs up the stairs from the beach!). They had two grills available for use on the pool deck, however they don’t clean the grease traps and they were extremely full!
My husband has come to stay at the Cove since he was a child and we’ve enjoyed brining our family. We heard the pool has going to be gutted and redone this fall, and I know our kiddos will be so disappointed if that is taken away. We are pleased with our stay, but they are some things that need to be fixed (checkin process, cleanliness of the units and common areas).
