Nippon Travel Agency, Okunikko

"Das Hotel und die Zimmer sind wunderschön ausgestattet und die Mitarbeiter unglaublich zuvorkommend. Es gibt zudem Möglichkeiten sich etwas zu Essen zuzubereiten oder einen Kaffee zu trinken. Wir kommen gerne wieder!"

"A comprehensive renovation of the building, rooms and facilities is considerably overdue."

"First, the positive: The room was renovated! The rest of the hotel is in an absolutely desolate state. Old, worn, and not at all like the pictures on Hotels.com. The onsen, and especially the sauna, are on the verge of collapse. Absolutely unacceptable. The foreign staff, from Nepal or Pakistan, are unfriendly and arrogant—there's no Japanese atmosphere at all. I've been traveling to Japan for onsen 5-7 times a year for over 12 years. But this hotel is a disgrace."

"We really enjoyed our stay at Hotel Ootaki. It is Like 15 Minutes by feet from the Station and a Konbini is 8 minutes away. You can walk to many bridges with beatiful views. The Room was clean an very big. We enjoyed the private Onsen every evening (They got 2). Public Onsen ist also accessible for free, but since we got Tattoos we only used the private ones. Highly Recommend this one! "