2/10 – Ungenügend
Oleg
Mit der Familie gereist
21. Feb. 2026
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The only one thing is good about this hotel, a location, nothing else...
Housekeeping...is a shame....
Bedsheets are torn, and and washed out with yellow and rust or blood stain.
Towels are old, washed out as well....
Pumps was broken on a soap bottles.
Exposed wires on a hair dryer, when I asked to change it due to safety reason, they brought it exactly the same, with exported wires, they did not even understand what was wrong with it...
Plastic bath curtain was dirty and moldy, noone cleaned it even after it was brought to their attention.
Room entry door had a huge cracking.
There is a small kitchen in a room, but no dish soap, kitchen towel or paper towels are provided. I used small washed towel to clean a counter, it got dirty because of fruit juice ,so they made a huge deal of it,sent me a picture and told I'll have to pay for it.
On my concern why they are not providing kitchen towels while there is a kitchen in a room,they advised, we need to buy it somewhere in a town. So redicules....
All pictures are attached.
Rooftop pool...
There are no umbrellas, sunbeds are dirty and some of them torn. The only thing they are care about you buy a pool ticket ,even there are no availability there, stuff are not friendly at all.
Elevators....
Only 2 out of 10 elevators were working at the same time, there always was a challenge to get to or out of 28th floor.
Sometimes 28th floor botton did not work, we had to go to upper or lower floor and use stairs to get to our room.
Oleg
Aufenthalt von 11 Nächten im Februar 2026
