Finde New Vic Theatre Hotels

„Nice little place Welcoming staff Would deffo stay again“

„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...

„Good parking ,excellent service by the manager “

„Das Zimmer war in Ordnung. Minimalistisch, zum Schlafen und zurückziehen gut geeignet. Die Küche und das Wohnzimmer habe ich nicht benutzt aber ansonsten ist es echt gemütlich! Es hat alles einwandfrei funktioniert.“

„It was alright“

„When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am.“

„Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.“

„Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in ...

„Breakfast menu was limited. Overheard the chef saying to staff member they had mushrooms but will take some time to bring out but then comes to me an says they’re completely out and won’t be adding to breakfast despite there being hour or so to breakfast time finishing. Headboard in bedroom had a dangerous nail sticking out. The en-suite was ridiculously tight with the toilet placed so close to the bathtub there was no room- maybe for a small child. Room wasn’t hovered after we’d been out all ...

„Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished “

„We needed a place close to Stoke for an event we were all attending with friends. This place was perfect for the 6 of us that stayed there. The hours is very large, with a large kitchen and all amenities. We did not use the TV, so unsure of that function and options. It was nice to have 2 full bathrooms. There is a large fenced back yard where kids could play.“

„Great low price. The rooms are dated and in need of renovation, but they are clean“