Hotels nahe Mitchell Arts Centre (Stoke-on-Trent)

„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...

„The floor of the shared shower room floods when one is showering and had to walk through water to get out from the shower room.“

„Excellent “

„It was alright“

„The property itself was spotless. I didn't see a speck of dust. It is obviously cleaned pretty much daily. The bathroom was spotless and the shower was good. The kitchen was clean and had everything you needed. I would add some baking trays and oven gloves but apart from that it was great! The bedroom was clean and tidy. The windows had all been opened beforehand to air out the house. Towels were provided for each person which was handy as my girls forgot theirs. The beds were quite hard but ...

„I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. “

„Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.“

„Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking“

„The property was alright itself. host needs to set correct checkin times. when I booked it said 11am but when we arrived host said 3pm. He did let us in, but the initial back and fkward was not something I really needed: especially after a long trip. When it comes to communication I was lacking. I didn't have any check in information sent before arrivak, and when I tried sending him a message through hotels.com I still haven't had a reply till date. Checkout information was also missing so had ...

„Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.“