Hotels nahe Mitchell Arts Centre (Stoke-on-Trent)

„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...

„Nice little place Welcoming staff Would deffo stay again“

„Das Zimmer war in Ordnung. Minimalistisch, zum Schlafen und zurückziehen gut geeignet. Die Küche und das Wohnzimmer habe ich nicht benutzt aber ansonsten ist es echt gemütlich! Es hat alles einwandfrei funktioniert.“

„It was alright“

„Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.“

„When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am.“

„Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.“

„Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. “

„Good parking ,excellent service by the manager “

„All okay with staff breakfast and bar but room size was too small and double bed size not enough for two adults“

„Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished “

„We needed a place close to Stoke for an event we were all attending with friends. This place was perfect for the 6 of us that stayed there. The hours is very large, with a large kitchen and all amenities. We did not use the TV, so unsure of that function and options. It was nice to have 2 full bathrooms. There is a large fenced back yard where kids could play.“