Arrived on scheduled date Wed 10/8 couldn't check in, door code didn't work, called property manager and he didn't have us arriving until the following day. He gave us the code to get in and the house was NOT cleaned, no toilet paper, no clean sheets, garbage was full, dishes not done in the dishwasher. Ordered a Walmart delivery to get toilet paper. Called Darian (property manager) and was informed he would get a cleaning crew over that night and also informed us that he would get Door Dash from Target and get clean sheets delivered, that didn't happen, was informed by Darian that I would be receiving a credit for 1 night's stay and the cleaning fee waived, not happened, asked to be put up in a hotel and that didn't happen, was informed that we would need to do the laundry and the cleaning crew would be over in the morning at 8, no laundry soap, went to neighbors and got some laundry soap, Also informed by Darian that I would be receiving a full refund for all nights and I'm still waiting on that. Property manager did find in his emails of our date of arrival which was Wed and not Thurs. We did laundry so we could have clean sheets and towels. Also there was not enough towels for 6 people. Over all the property was the right size for our visit, to bad our vacation started off the wrong way.