Hilton Hotels, Miami Beach

„The staff at Hilton Cabana Miami Beach Resort were friendly, nice, and helpful, but overall it felt like management does not pay enough attention to the quality of service and room readiness. I booked two rooms. In the first room, the fridge and hairdryer were not working when we arrived. A technician had to come and fix them by reconnecting the cable and resetting the hairdryer. In the second room, the air conditioner kept lowering the temperature on its own, which made the room ...