Hotels Madrid

„Excellent customer service “

„This was a one night stay for us as we were traveling through to Florida. Hotel was conveniently located, well lit, clean, close to shopping and eating establishments. Staff was very nice and helpful. The bed was too firm for our liking but we are used to a Purple mattress.“

„The room was very dirty. The towels and bed sheets had stains, and there was a bad musty smell in the room, probably coming from the air conditioner. The breakfast was okay, but the dining area was also very dirty. Everything felt sticky and a bit unhygienic. Overall, not the best experience. The clerk at the front desk was friendly and helpful.“

„Sweetest cleaning lady ever! She should get a promotion“

„Very clean. Very nice staff.“

„We had a roach in the bathtub. Sheets weren’t clean. They forgot to wash laundry so no-one had towels. There was underwear hanging from the back of the bathroom door. The list goes on. It was just nasty.“

„Well maintained landscaping and property inside and out. Friendly staff. Missed breakfast but the dining area was very nicely done. Room was mostly clean. Toilet paper was not restocked and there was dust on some fixtures. Fan in bathroom did not work. Would not recommend staying on floors 1 or two because the ceilings are thin, meaning that you can hear every footstep or other noises from your upstairs neighbors. Headboards were also loose and loud.“

„Very friendly and helpful staff. Room was clean and loaded with essentials. Breakfast was great. I appreciated the hospitality.“

„I can't put a review on a place I never stayed at!!“

„The room was clean and the staff was very friendly and helpful. The only reason I'm giving four stars instead of five is because the mattress in my room had a dip in it making the bed uneven to sleep on. Other than that, I don't have any complaints.“

„If you value peace and privacy over aesthetics, this is a hidden gem. “

„I never stayed here where I had to pay 10 dollars for my kids to swim“

„Great staffs.“

„I enjoyed my stay. It was very clean, peaceful and at the heart of a lot of things. I felt it was safe and comfortable. The staff were very friendly and helpful. They did not hesitate to accommodate any of my needs.“

„When I book with Expedia I get the less comfortable rooms, this time unfortunately, our room was directly above the air conditioning equipment. The noise level was very high throughout our stay, and the vibration from the units was noticeable enough that the bed would shake“

„Loved the firepit and relaxed rules.“

„The room was very clean.“

„Zimmer stank nach Rauch Decke hatte viele Brandflecken Loch in der Wand Badewannen Boden hatte schwarze Verfärbungen “