Hotels Cottonwood

„Excellent customer service “

„The properties absolutely beautiful. It’s intimate and comfortable. I would love to come back again when the weather is cool and the fireplaces are going. Opportunities: The lack of luggage carts made for labor intensive in and out. Availability of dishes, and utensils would be appreciated.“

„Personal war ok. Hotel in die Jahre gekommen. Roch alt und modrig, Kakerlaken im Bad. Alles war alt und zum Teil defekt (Armaturen). Frühstück war schrecklich. Kein Kaffee, kein Toast. Nicht zu empfehlen. Die Fotos sind nicht das, was tatsächlich vor Ort ist. “

„Hotel needs major updating. 3rd Floor---hallway feels like you might fall through---not sure if the hallway was flooded and the wood is rotting below, but feels very unstable as you walk over, very concerning. You can literally see the unevenness in the floor. Needs a prompt and thorough inspection. Found one small roach in the room on our last day. Walls are thin, can hear the neighboring room. Elevator is a little slow. Gym was out of water, seems dated as well. Front desk staff was very ...

„Good“

„Air conditioning didn’t work well! Never cooled down.“

„I enjoyed my stay. It was very clean, peaceful and at the heart of a lot of things. I felt it was safe and comfortable. The staff were very friendly and helpful. They did not hesitate to accommodate any of my needs.“

„The room was clean and the staff was very friendly and helpful. The only reason I'm giving four stars instead of five is because the mattress in my room had a dip in it making the bed uneven to sleep on. Other than that, I don't have any complaints.“

„We had a roach in the bathtub. Sheets weren’t clean. They forgot to wash laundry so no-one had towels. There was underwear hanging from the back of the bathroom door. The list goes on. It was just nasty.“

„Everything was meh. The room was not the cleanest, but not awful either. The staff was nice, but not overly friendly. The breakfast was ok enough. Great location to be close to everything. Not the worst stay, but probably won’t book again.“

„The room was very dirty. The towels and bed sheets had stains, and there was a bad musty smell in the room, probably coming from the air conditioner. The breakfast was okay, but the dining area was also very dirty. Everything felt sticky and a bit unhygienic. Overall, not the best experience. The clerk at the front desk was friendly and helpful.“

„We had a very nice stay at the Residence Inn in Dothan. Everything was very clean and the staff was very friendly and professional. We really enjoyed the breakfast too!“

„The inside of the property looks better than the outside. They have a bar and they also have a restaurant which was nice. I would like for them to have more than one elevator, but besides that the stay was enjoyable. Would book again!“

„Very clean. Very nice staff.“

„The staff was very kind and patient the room was clean to the standard I would definitely stay there again“

„Room was indeed clean, staff exceptional, a/c was perfect, breakfast was a little chintsy.“

„Loved the firepit and relaxed rules.“