10/10 – Hervorragend
Courtney Kingston P.
15. Apr. 2024
Above and beyond service, great option for our family
We stayed for 5 nights at Casa Gina with our family of 5 — my husband and me, and 3 teenage daughters. We stayed in lovely hotels in Venice and Padua, and delighted to have this Lucca apartment as our home base for six days of day trips in Tuscany. The apartment was very clean and simply appointed, taking into account the needs of intl guests like ourselves (dishwasher, washer dryer, A/C, IKEA kitchen). The best part about our stay here was Monica, our “concierge”, a Lucca native. Monica went above and beyond for us. My husband got unexpectedly sick; she had a trusted doctor come for a house visit within hours. Our girls needed a place to run/train for their high school track team; Monica recommended the Lucca wall but also helped us with access to a local track where they could do their workout. I wasn’t sure if our car was legally parked overnight; Monica went to check on it (it wasn’t! Still learning my Italian parking signs), and then she personally camped out saving a legal spot for me to repark. She also helped us shorten a long list of restaurants and cafes for the ones that would be just right for our teenage daughters. It’s location just outside the wall was worth the more affordable nightly fee vs inside the wall. We could find free parking nearby to then easily use our car rental for day trips to Cinque Terre, a day hike in the nearby mountains, and a cooking class at a winery deep in the countryside. Recommend.
Courtney Kingston P.
Aufenthalt von 5 Nächten im April 2024