Finde Lothianburn Golf Club Hotels

"Alles bestens"

"Sehr sauberes komfortables Zimmer, sehr nettes Personal 10/10"

"Top Mitarbeiter und moderne Ausstattung"

"Nettes Personal, schönes Zimmer mit Blick auf das Castle und ein sehr gutes Frühstück "

"Die absolut beste Lage. Super Preis/Leistung"

"zuvorkommendes personal"

"The hotel was beautifully decorated from the outside. The reception staff were also very friendly. However, the room, at €250 per night, did not meet our expectations. Unfortunately, we couldn't connect the TV to our mobile phone or our Netflix account. This wouldn't have been so bad if it hadn't worked, but a member of staff told us we needed to buy a cable for it to work. The next day, we bought a cable for £20. Unfortunately, it still didn't work. After we inquired again, a member of staff came to the room and tried to fix it, but he couldn't either. He assured us it would be fixed the next day. Unfortunately, it wasn't. We were assured the manager would come to repair it, but he never came, never apologized, and nothing of the sort happened. Ultimately, nothing was fixed, even though we were told every day that it was being taken care of, and even though we spent £20 on something a staff member said would fix it. Unfortunately, no one contacted us to offer any form of compensation. Furthermore, we had bought cheese, and since we didn't have a fridge in our room, we left it at reception to be chilled. Shortly before our departure, I went to collect it from reception, but unfortunately, no one could find it. We had to wait 40 minutes until it was located. I also requested an invoice for the drinks we purchased at the bar. Unfortunately, I never received it, even though I was assured I would receive it by email. The only thing I received was my credit card statement."

"Wir waren Anfang Oktober 2025 für drei Nächte im Kildonan Lodge Hotel und sind sehr enttäuscht. Bereits bei der Ankunft war das Zimmer in schlechtem Zustand: das Fenster undicht, die Heizung defekt. Trotz mehrfacher Hinweise an die Rezeption wurde das Problem nicht behoben – stattdessen erhielten wir nur einen kleinen Heizlüfter. Am Abreisetag stellten wir dann einen Bettwanzenbefall fest: Spuren auf den Laken und lebende Bettwanzen, die vor unseren Augen über die Bettwand liefen. Der Rezeptionist bestätigte dies und versprach eine vollständige Rückerstattung, die jedoch nie erfolgt ist. Seitdem reagiert das Hotel nicht auf E-Mails oder Anrufe – weder direkt noch über unseren Buchungspartner Expedia. Das Management ist schlicht nicht erreichbar. Für ein 4-Sterne-Hotel sind Zustand, Sauberkeit und Kundenservice absolut inakzeptabel. Wir haben den Fall inzwischen an die Gesundheitsbehörde Edinburgh (Environmental Health Department) und das Europäische Verbraucherzentrum gemeldet. Fazit: Hygienemängel, mangelhafter Service, keine Verantwortung des Managements – von einem Aufenthalt ist dringend abzuraten."

"Ein toller Gastgeber. Alles ist liebevoll eingerichtet und das Frühstück ist klasse. Gerne wieder "