When entering this rental, we were met with a very strong marijuana smell and the patio door wide open to air out the place. I immediately contacted Jad and Liv regarding this issue. There was only one towel at first sight, as I found the rest in the dryer. There was no wifi info in the directions emailed to me or in the rental. I had to call Jad to get it. After 3ish hours getting settled in the room, I pulled the sheets down to get into bed and noticed multiple spots of blood on the bedding. I immediately contacted Jad and Liv regarding this issue – with no response from either until the next day. Liv said Jad was my main contact, but he only answered my phone calls no texts, so that was not convenient. I was so disgusted that I called VRBO customer support to file a complaint, email photos and video of the disgust. After further investigation, there was dried blood on one of the kitchen cabinets, the stove had dried food on it, and there was some kind of dried liquid on the bathroom wall by the door. There was long curly hair on the couches that are visibly dirty, and the carpet is just as gross – both need to be cleaned or replaced. We were supposed to stay there for 3 days, 2 nights and checked out within 13 hours. So gross, I couldn’t stay there any longer. This was my first reservation using VBRO, and last, completely disappointed and grossed out.
