2/10 – Ungenügend
Kristine K.
6. Apr. 2025
Verbesserungswürdig: Sauberkeit
Security Concerns and Unavailable to Check-In
I did not want to have to do this but I will share my experience with this property and property manager. We came to the house at 4:15 and there was a van in the driveway. So, we drove around for a while and then came back and the van was still there. I got out of the car and kinda peeked around the driveway and then a man came out of the house and asked curiously if I wanted to check-in. I said yes, and he said they were still cleaning. I didn’t really know what I could do so I just started walking back to my car and then another man came came out of the house and was acting oddly and I noticed him and then he said something inappropriate under his breath as he walked by. I got back in my car and my husband and I drove around some more, came back and they were still there and we felt really uncomfortable with the two cleaning men having access to the house and we thought being this late for having the house available was not OK. We informed the property manager Travel Oasis and they did not help. I told them we didn’t feel safe staying there and wanted a refund but they haven’t helped me yet. Other factors: there were screens hanging off the windows and the fence to park behind does not provide security. Overall, please don’t book this house; i’m afraid you’ll regret it as I have.
Kristine K.
Aufenthalt von 2 Nächten im April 2025