8/10
After we had a junior suite which seemed to be a former smoker's room and really stank beside the bathroom faucet hardly letting any water out, I complained and we got a much better room family suite where the bed and the bedroom were smaller but with a second room, we had the space for our things. The manager was super helpful and most of the staff was very friendly. There are many trainees so it might demand a bit of patience but I think it's also important that they get trained. The breakfast was ok, but for a 5star a bit meager with only toast bread and croissants available. The buffet was replenished regularly and some staff very attentive.
Astrid
Aufenthalt von 3 Nächten im Mai 2022