Occidental, Lariano

„The staff were not cooperative and lacked responsiveness to guest concerns. The bathtub stopper provided was too small and did not fit properly. Breakfast did not meet expectations of a continental spread and was of poor quality. The property showed signs of poor maintenance, including old and broken furniture and a damaged gate. Insects were present inside the room, affecting comfort and hygiene. The air conditioning was centrally controlled and did not respond effectively to requests for ...