Hotels mit Wellnessbereich in Lainate suchen

„The hotel is very run down and in need of a lot of attention. Check-in was chaotic - we literally blocked the road outside the hotel for 5 minutes waiting for someone to open the gate. Breakfast was minimal: a piece of toast each and no fresh bread rolls or croissants - we skipped it entirely the second day. Biggest problem, since we booked this location based on favourable images of the restaurant, was to find on arrival that there was no restaurant. We were told they couldn't get the staff ...

„Hotel is well located and room was large and comfortable. The reason for the less than 5 rating is due to the spa not being included in the price, and this was not indicated on the website. Evidence was shown to the reception staff and the owner, and they were disappointingly very dismissive saying it was the fault of Hotels.com and not their problem. We paid a lot of money for the stay and hence it was certainly not value for money with the spa being excluded. It was an additional EUR70 for two ...