Fortunately and unfortunately, we were able to book the cabin fairly last minute. As we thought this was a great booking based on the description, we jumped immediately to book the property for New Years EVE. Upon arrival, we were not able to enter as the cleaning crew was still vacating the premises. Once we were able to do the first walk though, we noticed that there was atleast 4 feet of snow covering the entire balcony. Because it was a holiday and we had booked based on the ability to access the balcony/patio, we spent the first night of our stay digging and clearing the snow from the patio. We also noticed that there was no toilet paper in either of the three bathrooms. We immediately had to unload our belongings and head directly to the nearest store for paper towels and toilet paper upon arrival. During the first night of stay we had hot water for showers and dishes. The next day, after a long day of activities in the cold snow, we were very disappointed to find that there was no hot water to be used through out the house. The hot water did not return for more than 24 hours. During this time, the property management company was difficult to reach due to holiday hours. Each person was only able to showered one time during the 4 day trip. There is also a sofa bed on the first floor that was completely broken and to the bone. The mattress pad was approximately 3 inches thick while the pull out itself was completely caved in. We also saw that on the first floor it was not well maintained. The cleaning crew had over looked the dirt on the floors and definitely left lots of dust. Along side the issues we encountered, the trash accumulated before check in had occupied the entire bear safe trash bins out front. During our stay, we accumulated trash that had to be placed on the outside of the bins. We were approached by angry neighbors stating that if we didn't remove the bags of trash that bears and raccoons would terrorize the trash that would possibly spread to their property. We made the best out of our trip despite the issues we encountered. On the plus side, it was nice to have 3 floors as sometimes its nice to have some alone time. They did very well with providing board games and they did have wifi. The location was definitely centrally located. It was 5 minutes driving to the lake and 10 minutes driving to North Star where you can ski, snowboard etc.