Our Stay with Hotel De Lagom was amazing. I truly believe this is the best hotel in Hanoi!
We travelled as a family from Australia with two young children, so finding a hotel with a great location and world class amenities was our top priority.
The Hotel is brand new- only opening a few weeks prior to our stay and I can say whole heartily, it was a privilege to be one of their first customers.
When we arrived, our family was immediately treated with: exceptional customer service from every staff member, attending to our luggage, and offered refreshments to our children. They were truly world class!
We had a slight family situation during our stay and the staff looked after us like we were family. They were so comforting to my partner and myself, and even entertained our children by styling my daughter's hair and making them laugh.
The Hotel is graciously styled with a modern contemporary design. I later found out that the owner (who I had the pleasure of meeting nearing the end of our stay), designed majority of the interior himself.
The room sizes are very generous and extremely clean- which only complements the sharp modern room designs. The cleaning staff were extremely friendly as well and very thorough when attending our room.
To top it all off, the hotel location is perfectly situated-only a 3 min walk away from the famous Train Street!! also worth noting that there are about 4 different cafes/coffee shops on the hotel street, which is perfect for any family
