Fraser, Hanoi

"Super location and incredibly nice, patient and helpful staff. A really positive team vibe. A really large and comfortable bed. Very accommodating with a late check out, baggage storage and a shower before an evening flight."

"Die Colonial Terrace Suite war ein Traum, das Bett sehr gemütlich und das Bad wunderschön. Die Mitarbeiter waren sehr freundlich und immer hilfsbereit. Die Lage hat uns auch sehr gefallen "

"Sehr, sehr freundliches und zuvorkommendes Personal, tolles Spa, schöne Rooftopbar, zentrale,aber ruhige Lage!!! Das Hotel ist eine 100 %ige Empfehlung!!!"

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"I recently stayed at Hotel du lac signature, a newly opened property in Hanoi’s Old Town, and was thoroughly impressed by the overall experience. The check-in process was very smooth, including an airport-transfer offer via mail in advance, and the staff were exceptionally attentive, polite, and courteous. They truly made me feel like a valued guest at all times. What stood out most was the consistently high level of guest recognition—several team members greeted us by name, which felt genuinely warm and personalized. Special thanks to manager Thomas and his team for their thoughtful care. The hotel’s location is central in the Old Town, with easy access to the "Silk-Road" and a wide array of dining options within walking distance. The iconic "Train Street" is also nearby, adding to the vibrant atmosphere of the neighborhood. Please note that the rooftop terrace and the second bar were not yet open at the time of our stay, but renderings suggest an exciting additional experience once they debut. Our room was spacious, clean, and well-appointed, with a comfortable bed, balcony with view over the old-town, ample lighting, and modern amenities including reliable Wi-Fi. Breakfast offered a very good mix of continental and local options, with fresh fruit and excellent coffee. The pool area provided a relaxing retreat after a long day of sightseeing. Overall, the service quality was exceptional, creating a calm and welcoming atmosphere that made us feel truly valued as guests. "

"Great location, nice room, wonderful staff. Breakfast is great too and the dinner exceptionally good. "

"Sehr nettes Personal und super zentral gelegenes Hotel. "

"Wir hatten eine sehr schöne Zeit in Hanoi. Das Hotel hat tolle saubere Zimmer, die Betten sind sehr gut und der Service und das Personal ist hervorragend. Mike hat uns sechs Tage lang exzellent betreut. Er hat Tolle Tipps gegeben, war jederzeit via WhatsApp für Fragen erreichbar."

"Frisches Frühstücksbuffet, freundliches Personal und perfekt gelegen, um zu Fuß in 20 min in jeder Himmelsrichtung etwas interessantes zu finden."