Familienhotels in Genting Highlands suchen

„Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not ...

„Room ok. Staff good. Really2 long wait at lift during check out time.“

„Room is not clean Whole bathroom gets wet after a shower even with shower door is closed Walk to parking lot is smelly Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer. I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1 ...

„Semua ok kecuali bilik hotel, lantai kotor. Pintu toilet patut diperbaiki. Lantai juga perlu di tukar agar lebih hygiene.“

„Dieses Hotel geht gar nicht! Empfang um 23:55 war nett, das wars dann aber auch. Die Zimmer sind verbraucht, abgewohnt, nicht gereinigt, Duschen in der Früh bei kaltem Wasser, Duschkopf geht in alle Richtungen, Raucherzimmer ( ich bin Nichtraucher), alles riecht nach Zigaretten, überall Brandspuren von Zigaretten. Sauberkeit 6- überall Haare, Urin überall um das WC, es war einfach nichts gereinigt in diesem Zimmer, ekelhaft! Wasser im Waschbecken läuft nicht ab. Allgemein sehr kleine Zimmer ...