This location is undergoing renovations so there are constant construction workers, dirt and debris on the first floor carpets, elevator smells/needs cleaning, garbage near the entrances and broken furniture (desks, bed frames, monitors, wires) being stored in the first floor hallway, so it may be unsuitable for families especially with younger children. The first floor 2 queen bed suites are more expensive than the king bed suites and some rooms may not be cleaned properly. Family member discovered that the bedsheets were not changed (found someone's jewelery when they checked under sheets near the end of the stay) and right after check in they noticed fresh stains in tub. The general manager did offer upgrade on future stay but did not acknowledge concerns re room cleanliness and provided no comment, and dismissed the safety concerns we had with the renovations and stayed firm that they are a quality hotel and that she would have us checked out if we were dissatisfied with the situation and said sorry that we feel this way. Beyond this front desk staff were often not available (or on break) and unable to help when we requested to have our family members moved to a new room instead of first floor as we were informed they had no availability. No housekeeping staff onsite for the duration of our stay. Initial check in was fine and second floor rooms in better shape. Overall hotel condition was still poor.
