Independent, Dani

"While the shower, bed, and a few healthy breakfast options were good, the negatives were significant. One night, we endured over 1.5 hours of violent screaming between guests in the middle of the night. It was loud, aggressive, and sounded dangerous. We called reception twice, but nothing was done — raising serious concerns about how the hotel handles guest safety. Several amenities came with unexpected charges that were not disclosed at booking: rooftop access only after 6:30 PM, beach use €50/day, and spa & pool access €35/day per person. These hidden fees left a poor impression. Service was further impacted by a language barrier — many staff members did not speak proper English, making it difficult to communicate needs, clarify information, or resolve issues efficiently. It might look nicely designed, but overall, the stay felt far from a five-star hotel experience."

"Loano ist wunderschön "

"We like the place, good access to many place around. The facility is quite big, there are many steps and Unfortunately no ramp for luggage transportation. I think is not suitable for people with reduced mobility. The Appatment is not clean, no soap, no champo, no service, the soil is very dirty... we are 3 person and we got one double bed and one Folding bed which unfortunately not comfortable and so small. The swimmingpool is very dirty and the visibility underwater is very bad (sand, stones and objects) The staff speaks mainly only italian, is diffucult to communicate in other languages. In general, Equipment, staff and services in need of improvement. "

"Ein sehr schönes Hotel. Wir kommen sehr gerne wieder! "

"Der Aufenthalt war gut, aber die Einfahrt etwas bewöhnungsbedürftig"

"Sauber und guter Zustand, die Zimmer sind schallisoliert und modern. Direkt am Anfang, bzw. Ender der Fussgänger-Einkaufszone gelegen, kann daher mit dem Taxi gut erreicht werden. Gutes Frühstück auf der Dachterrasse, von wo man einen schönen Ausblick auf Sanremo und das Meer hat."

"Super tolles Zimmer, das Bett war hervorragend. Das Frühstück, es hatte eine gute Auswahl und der Kaffee war lecker. Die Hotel Angestellten waren sehr nett und herzlich. Das Hotel liegt ca 15min wenn man zügig lauft vom Zentrum. Wir kommen auf jeden Fall wieder. "

"Für diese eine Nacht war alles OK, sauber, freundlich und Preis Leistung war sehr gut! Ist weiterzuempfehlen. Einziger Negativpunkt, es ist zwar ruhig, aber es liegt nicht gerade optimal!"

"Unfreundlich, to und Minibar defekt…., erst am Folgetag ersetzt/ repariert…, Checkout um 11, 11.01 steht das Zimmermädchen vor der Tür …."