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Alles in allem zu hellhörig

A very nice Grand Hotel. However our room needed some renovation. The bathroom obviously was from the early 1990s. With regard to the price the service level however was really dissapointing. Apparently the hotel has for cost reasons not enough staff. Dirty hall ways, long waiting times in the restaurants or kid activities which are advertised but not offered are some of the results. Still we had a nice stay, but the price is not at all aligned with the service level offered.

good and relaxing. it was just a bijou on our journey to bern. we loved to be there and we will recommend it - thanx for making our stay comfortable

Wir erhielten ein upgrade und damit einen wunderbaren Blick auf die Berge. Das Zimmer war bereits bei unserer Ankunft (10.30 Uhr) beziehbar, so dass wir den Tag noch gut nutzen konnten. Das Personal an der Rezeption war äußerst freundlich und hilfsbereit. Ein besonderer Dank geht an Peter für seine fachkundigen Tipps bzgl. möglicher Unternehmungen.