Hotels Ciutadella de Menorca

"Es war alles perfekt das Zimmer super das Personal hervorragend "

"Alles super"

"Top Resort - super nettes Personal / hervorragendes Frühstück / toller Poolbereich / schönes Zimmer"

"We arrived early in the hotel (around 9am). Rooms were not ready, which was no surprise. But hotel was not able to provide any drinks or towels before Check-in at 3pm. When we entered the breakfast room to have a coffee as we wake up at 4am we were told in an unfriendly way that we have to pay. This is not what you expect as a warm welcome for a 10 days stay with half-board. This unfriendly service continued during our whole 10 days. One day my wife was told by a waiter with name Carlos in a rude way that she cannot sit on the terrace for breakfast because other more priviliged hotel guests are waiting to take the table on the terrace. The other day we informed the hotel one day in advance that we like to eat in the a-la-card restaurant instead of having the buffet. When we came the next day, there was no reservation because they messed it up. Again, no apologies. Besides this the hotel has a continuous shortage of beach towels. There were several days where it was not possible to change them. In addition there is a maximum of 3 changes for a stay of 10 days. This is something you would not expect from a 4 stars hotel. Overall this hotel cannot be recommended to other guests."

"Wir waren sehr zufrieden und würden sehr gerne wiederkommen. Die Animation im Hotel hat uns sehr gefallen, wir haben beim Voleyball, Acqua-Gym, Karaoke, Bingo und anderen Angeboten teilgenommen. Besonders gut hat uns der Pool gefallen, wir hatten auch die Möglichkeit das Paddelfeld und die Ausrüstung zum Spielen gratis zu mieten, die wir sehr froh ausgenutzt haben. Das Essen war ok, aber nach 9 Tagen Halbpension hat man irgendwann genug davon. Die Kellner und Köche waren ohne Frage sehr nett und ansprechbar. Wir können das hotel sehr Familien und Paaren empfehlen die einen ruhigen und sicheren Aufenthalt suchen. "

"Sehr freundlicher Service"

"Sehr zu empfehlen "

"In die Jahre gekommene Anlage, aber alles in gutem Zustand. Grosszügige Appartments, gemütlicher Pool."

"Staff was lovely and attentive. Rooms clean and tidy. Breakfast needs improvement. Fresh juices and better quality of coffee tea. Dinner was okay for the price and the variety of food."