Hotels nahe Cineworld Cheltenham (Cheltenham)

„Ideal location for going into town. Luxurious apartment with all mod cons.“

„Check in procedure was a bit unusual for me, if I’m honest. It took a couple of phone calls, emails and having to download their app. That said straightforward once you understood it. Paid offsite parking is a block away. Wouldn’t have been ideal if I’d had a suitcase to lug around. Parking and accommodation on separate invoices. I had clocked it not a hotel, but serviced boutique apartments. Location is great. Good choice of eateries close by. All said, now that I know what to expect ...

„Dreadful communication, I emailed a query 3 days prior to arrival & had no response. The night before arrival I got an email saying I hadn’t paid. I’d not received a request for payment. The payment link was still not sent and on the morning of arrival I got another email saying I’d not paid shortly followed by yet another demand. Eventually they sent the link & I got instructions for entry. I arrived and sent a message asking for a parking permit. No reply for 34 minutes by which time I’d ...

„Sehr schönes Haus“

„Steckdose im Bad führte keinen Strom, ausführliche Wegbeschreibung notwendig“

„Sehr reichhaltiges Frühstück - nettes Personal an der Rezeption“

„Leider ließ die Sauberkeit zu wünschen übrig: auf dem Teppich Hundehaare, auf den Ventilatoren dicke Staubschichten, Kaffeemaschine voller benutzter Kapseln und verstaubt. Nachttische verstaubt…Zudem war die Kaffeemaschine defekt. Hotelpersonal war kaum anwesend an der Rezeption. Schade “

„clean room, clean property, friendly staff, good breakfast, next to petrol station with grocery store - good location “

„Erstes Zimmer war sehr laut zur Straße. Nach sem Tausch ses z“

„Schöne Zimmer, nahe Busbahnhof.“

„Gutes Frühstück, Essen am Abend lecker, Sauberkeit des Pub dürftig.Eine Nacht ok, Badezimmer und Flur sollten mal wieder renoviert werden. Licht ging nicht vollständig. “

„Very understaffed - staff that are employed are expected to do everyone’s job “

„Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street “