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Alles top!

The room was great and being impeccably attended to, the bed extraordinarily comfortable, the bathroom super modern and the staff very friendly - it was perfect for us!

Ich beginne mit dem Positiven: da das Zimmer bereits fertig war, durfte ich Stunden vor eigentlicher Zeit einchecken. Auf dem Zimmer fand ich aber bereits innerhalb der ersten Minuten zwei Tierchen (auf dem Handtuch auf dem Bett und im Waschbecken), die Alarmanlage ging während der ersten halben Stunde an, wohl weil jemand sie mit dem Fön ausgelöst hat, was laut Aussage des Personals immer wieder vorkommt. Das Zimmer war winzig. In der letzten Nacht war etwas so laut (wiederum laut Personal: der Wassertank auf dem Dach), dass an Schlaf nicht zu denken war. Es hörte sich an, als sei eine Waschmaschine in der Etage über mir im Dauerbetrieb inkl. Waschen und schleudern, alle 20 Sekunden im Wechsel. Wiederum gut: die Lage direkt am Bahnhof Paddington.

The two bedroom apartment was good. Sparsely furnished for such a big space, but that's fine. No air con so REALLY warm. After a couple of days with all the windows open, it became tolerable. The relationship between the owners and the front desk is strange. For example, there were no toilet rolls in the apartment - front desk gave as a couple as a favour, but said it's nothing to do with them, and we're meant to message about that kind of thing. At check out I mentioned that one of the windows doesn't close - he didn't seem too bothered, and it was hard to guess if he'd ever tell anyone about it. Communication from the owners was dire. They use the messaging facility on this site, but don't type anything, just attach HTML files containing the messages. On my phone, they appeared as dark grey text on a black background, making them near-impossible to read. I guess those messages would have been the route to information like the WiFi password, but I couldn't read the messages, so never found out.