Hotels mit Concierge in Centro Direzionale suchen

„We checked in and got a room that had a bed that felt like a wood board. Asked for a new room, issue was pretty much the same and we went to reception the next day to cancel and the receptionist started talking loud and did not stop or listen. She kept saying „what do you expect fir the price you paid“. After a short argument she upgraded us to a better, their best room. Which was basic at best. I have no idea how this is a 4 star hotel. The rest of the staff was fabulous and super friendly. We ...