Resort in Bucerías mieten

„I've been to this hotel many times and previously loved it, due to the location, but especially because of the service. This time, the entire feeling was different. The service was very poor. Staff were actually rude at times. Just one example- We waited in the Sports Bar for over an hour after ordering our food with the waiter telling us, the food would be coming out soon. After an hour, he finally admitted that the chef had just arrived, because they didn't actually open until 1:30pm? “

„Besonders zu erwähnen war die Freundlichkeit der Mitarbeiter und das leckere schön angerichtete Essen in den Restaurants. Das Zimmer war großzügig und sehr sauber. Die Außenanlagen waren sehr gut gepflegt. “

„Excelente “

„Great Hotel in Punta Mita with excellent service. Great Pools and jacuzzis. Excellent beach, very kind and helpful staff. Food and Drink prices are exaggerated though - it costs about twice as in other good hotels in Pta Vallarta area. Overall, excellent hotel that my wife and i enjoyed a lot.“

„Great location, large spacious rooms, great for families will definitely go back !“

„The hotel is under renovation. Strong disturbance from noise and dirt. Price performance is not right. Beach is OK“

„We really enjoyed our stay. We thought the food was pretty good. The beach and ocean are clean. This resort mostly caters to Spanish speaking guests but a handful of the staff could speak English. The beds were a bit small. We would go back!“

„Friendly staff, very clean rooms with great air condition and ceiling fans. Grounds and pool are wonderful. Beach location is perfecto. Not all the rooms have an ocean view. So be sure to ask when booking or checking in. “

„Es war mehr als perfekt! Der erste Eindruck der Lobby ist spektakulär, die zusammenhängenden Zimmer waren sehr schön, groß und sauber. Die Aussendusche ist großartig! Das Essen war sehr gut. Man kann auch außerhalb essen, zB. Im Sufi oder Four Seasons. Der Butlerservice ist fantastisch! Das Personal ausgesprochen freundlich, aufmerksam und pampering. Wir hatten einen Latecheckout um 17:00 Uhr mit jeder Annehmlichkeit, im Gegensatz zum Mousai, wo wir Punkt 11:00 Uhr telefonisch herausgeworfen ...

„Updated - had money go missing from my room, poorly handled by staff and refused to call police. Karen was absolutely useless to deal with today despite being helpful before. First day and a half was fine until the cleaning person came to clean the room and sprayed the tile floor with what I thought was cleaning solution but was told later it was perfume. I was told the floors were still wet because the AC was on. And the humidity was the issue. Well I turned the AC off 10 hours prior and the ...