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"Our stay was a real mix of great service and some pretty weird infrastructure fails. The location is absolutely excellent, and the airport transfers worked out perfectly. The suites are huge and well-equipped with two TVs and a microwave, though there were no slippers. On the plus side, the beds were very comfortable, and the amenities provided were clearly high quality. The staff really saved the day—Camilla at reception was so welcoming, Piter gave amazing local tips, and Alexander at breakfast was the only one who noticed we needed help in the chaos. However, the heating is a joke for a Hilton. There’s no central heat, just a tiny 20cm box heater. When we tried to use the hairdryer and one heater at 10 PM, it blew the fuse. The night staff had no idea how to fix it, so we were in the dark until morning (it was just about finding the fuse and lifting it up, it was outside the room the whole time but they didn't have an operational checklist). Apparently, this is "normal" here, which is funny that a hotel doesn't have an engineering way around the local infrastructure Breakfast has variety but feels hectic; you’ll be hunting for your own coffee unless Alexander sees you. Luckily, they’re very relaxed about the closing time. Great space and location, but be careful what you plug in!"

"Estuvimos dos noches con dos niños de 4 y 6 años. Tuvimos una habitación familiar enorme! El desayuno es excelente, mucha variedad y todo riquísimo! El personal también excelente. Una mañana no había fresas en el buffet y el encargado de la cafetería escuchó a mi hijo decir que es lo que quería y sin pedirlas, le trajo unas para él, todo un detalle. Está en una zona segura, justo al lado hay un parque muy grande con al menos dos parques infantiles. También hay muchos sitios para comer cerca. Los domingos las calles están cerradas al tráfico, muy tranquilo con niños."

"Well located and friendly staff "

"Nicht mehr so modern, aber sehr freundliches Personal und die Zimmer sind sehr sauber."

"Breakfast inclusive, but need to pay for Cappuccino leaves a bad feeling. Service ranges from nice to lousy! Otherwise nice hotel and friendly staff"

"Sehr gute Lage des Hotels aber am Abend und in der Nacht sehr laut. Ziemlich grenzwertig Gutes Frühstücksbuffet und geräumiges Zimmer"

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"Early check-in was offered at the full price of an andditional night's stay. I declined and was being told to wait until exactly 3 p.m. They gave me a room to the noisy street. I called the reception to ask for another, inside-oriented room. They promised me to a call back but this call was fogotten. Only after another call I finally got an acceptable room. I was not informed about any of the hotel services, like spa, restraurant, opening hours. Overall acceptable stay and I felt safe. Also the area is safe to explorer by foot. Breakfast was great."