Hotels Big Creek

„The hotel was great. The employees were so good, especially Jennifer. She was wonderful! Unfortunately, while we were there, they had a pipe bust on the floor below & it created a mess & our water was turned off. They placed us in another room which faced the back of the hotel & it was so much nicer. The front room we were in had so much noise from all the traffic near the hotel. I had a hard time sleeping there. This is our 2nd time staying there this year. We will come back again if we visit ...

„This facility was top notch 2-3 years ago. Our recent stay was underwhelming. Property looks tired, weeds in planters, furniture banged up and starting to come apart ( drawers and nightstand slide outs). The breakfasts were not that great either. The sausage gravy was like paper mache paste.“

„Hotel wirkte allgemein sauber und das Personal freundlich.Bei Ankunft war die Klimaanlage vermutlich schon einige Tage aus es war sehr unangenehm heiss die ersten Stunden im Zimmer ist man so nicht gewohnt in amerikanischen Hotels vorallem nicht wenn draußen fast 40 Grad sind.Was etwas lästig war es gibt in diesem Hotel keinen Fahrstuhl mussten unser gesamtes Gepäck in die 2.Etage schleppen vor allem für ältere Menschen nicht zu empfehlen Ansonsten war es ok für eine Übernachtung “

„Pool was closed because ‘someone used the wrong chlorine in the pool’ and this was devastating to my 6-yo. I had water dripping from my ceiling over the desk. The hotel was unable to change our rooms. The leak grew until it was over our bed and soaked our bed and mattress. The hotel refused a full refund and claimed ‘management decision’. Worst stay, worst communication, will never go back. It took me the better part of 2 weeks to get an answer from management about the lack of refund because ...

„When we checked in the tv was broken in our room. He immediately moved us to a new room. Once we got to the new room the key card didnt work, went back down to the desk and he gave me an actual key. The next afternoon they came up and made another key card for us. The staff is wonderful, the pool isn't usable right now and should say that when“

„Die Unterkunft ist nicht empfehlenswert! Im Zimmer muss auch mal in Ecken gesaugt werden, der Pool muss gereinigt und neu gestrichen werden. Die Poolhandtücher hatten Löcher und waren schon hauchdünn. Was jedoch gar nicht geht, war das Frühstück. Auch unter amerikanischen Gesichtspunkten sollte man den „breakfast room“ besser sofort schließen. Ein ! gestauchter Müsliriegel lag dort und beim Herauslassen von Saft waren Fruchtfliegen im Getränk. Weiteres haben war dann gar nicht mehr ...

„Das Hotel war sauber, die Zimmer neu renoviert und sehr geräumig. Das Frühstück sehr gut und lecker. Das service professionell und kompetent. Ich kann dieses Hotel nur weiterempfehlen. 5 Sterne insgesamt! “

„We have stayed here several times. The staff is always nice. The property is always clean. We love the consistency for a last minute place to stay when we go to the lake. Keep up the good work!“

„Der Aufenthalt war dennoch o.k. Wirklich schlimm war, dass die Telefonnummer, welche ich von Hotel.com erhalten habe, nicht stimmte! Da mein Flug gecancelt wurde, kam ich erst nach Mitternacht am Hotel an. Die Telefonnummer war falsch!!! Ich verbrachte die Nacht im Auto.“

„Conveniently located, friendly staff.“

„Good value for the price. I would definitely stay there again.“

„Okay “

„The room was a dump. You could tell it had been flooded. The comforter had stains all over it, room smelled of smoke. No shampoo. The bed was comfortable. Minimal breakage to choose from. Mold around the base of the toilet.“