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„Some people lack civic awareness and smoke in inappropriate places.“

„Very nice hotel, will definitely book again.“

„Excellent services. All staff is extremely helpful!“

„Room 403 - Love the loft design with 2 twin beds and living area downstairs. Perfect for a family of four. hot spring tub in the bathroom is the best part. Breakfast is simple but you can have everything you want - salad, bread, cheese, ham, milk, soymilk, coffee.... you name it. Highly recommended!!“

„房間大小和設計很好，也有温泉可泡，離鬧區一小段距離比較不吵，員工態度佳，謝謝，下次有機會再來住。“

„Hot spring is wonderful. Room is clean and staff is helpful. “

„房間寬敞、早餐超豐盛、位置方便、不吵、還有溫泉、性價比超高“

„上班日入住所以不小心包棟了 1樓洗滌區少一個回收垃圾的地方（瓶罐等) 在餐桌區用餐辦公真的很舒服“

„Room was very clean. Staff was extremely helpful.“

„The check-in was smooth and the hotel offer free afternoon tea and late snack. There is a water dispenser on each floor and free shuttle bus to and from hotel in Jiaoxi Train Station. “

„Highly recommended! I really like the design of the room, and the well design of the common area. Unlimited welcome drinks (tea, wine, ect) and snacks (cookies, cake, etc). Staff are very helpful, my son had nose bleeding in the lobby, they helped out right away, and sent an ice pack to us. Just the view of the hot spring in the balcony got blocked a bit (I think it is a security reason) and the bathroom sink is a bit limited. Also, the price is very beautiful, about $200+/night! “

„Great little property. The room looked new and we have enjoyed the private hot.spring bath very much. More than enough room for a family of 5.“

„Very nicely built wooden chalet. The mattress is of 5 star hotel standard. Good farm view from the balcony. There may be noise from the railway but the balcony glass door is well sound proofed. Owner of the hotel was very nice indeed. Highly recommend Artisan to anyone.“

„旅館很棒！“

„接待人員很貼心 詳細介紹飯店內設施及使用規則 也告知市區方向 讓我們可以順利去市區用餐購物 環境很乾淨 安靜 浴室很大 浴缸也很大 適合家庭一起泡澡“

„舒適 寬敞 地點好“

„Great location for shopping and transportation. Friendly staff. Excellent Taiwanese style breakfast. “

„房內有浸浴池很好。接待的經理很主動幫忙。步行可到礁溪溫泉公園及主要商鋪食肆。“

„入住手續快速，服務人員親切。房間乾淨也舒適。這次剛好遇到颱風，飯店都有主動密切聯繫相關服務與變動，很專業也很有效率（優）。早餐有中式、素食、水果、麵包、咖啡、豆漿，東西不多但很乾淨也不錯吃。溫泉泉質不錯。“

„The bath tub that can be filled with the hot spring water was very nice to enjoy after our daughter went to bed. We enjoyed the breakfast and drink options, and the playroom next door. If you're not a local, the staff couldn't speak English, but one of us could communicate in Mandarin so we were fine. We would recommend to other families with young children.“