Hotels Bay Lake

„The room was fresh smelling when we entered. The staff was really friendly and helpful. The kids enjoyed the pool and the temp was perfect. The only complaint I have is the neighbors were so noisy until 4 in the morning so the sleep wasn’t the best. “

„Breakfast was fresh, and refilled. Staff was super responsive and helpful! The pool was a little chilly, but still fun. The hot tub was hot and lovely outside!“

„Breakfast was premade omelets my son didn’t like. Staff was kind and did morning towel changes. The water park is fine….my kids 8 & 11 were good for 1-2 days then got bored “

„It was clean“

„yes“

„Bathroom and room clean, breakfast was good especially with kids“

„The first room we were booked in was the wrong room, and had a guests belongings in it. The second room we were booked in had mold in the microwave. The third and final room seemed ok, until the next day where we found out the shower didn't work. I would never return to this place, very horrible conditions.“

„Wonderful property with nice clean rooms. Waterpark was great for teens and small kids. Breakfast was amazing.“

„The property smelled of pot. My room didn’t but the room showed signs of how old it was. The tub was worn out and the handicap shower head didn’t work right. The handle to get into the shower was in a horrible position. The front staff was very nice and helpful. People were loud and doors slamming at 6 am. “

„Julie and all the staff were wonderful will go back there again“

„The room was very clean and tidy. There are restaurants below the lofts that you stay in. “

„Clean, large room, great shower, great coffee, easy checkin checkout, friendly staff“

„Asked for a lake view, no response from the kid working the counter. Was not greeted, felt as if we were interrupting his phone scrolling. Asked if the shuttle could take us to the casino, all we get is "Uh, huh!" Couldn't find the ice machine, didn't dare ask where it was. However, the lady at the counter in the morning was extremely pleasant and happy to help with our needs.“