„I had a big family problem so we could not visit this hotel in paris.
I asked them 2 week before our trip to cancel it but they denied it and said it was the policy.
I asked several times also said to just do a 50/50 deal so i can get only 50% refund but then they ignored me.
So heartless and no goodwill. “
„I am extremely disappointed with my stay. The air conditioning in the room was not working, making it very difficult for us to sleep properly. In addition, the room was clearly not cleaned to an acceptable standard. There was visible dirt on the floor, and the towels looked old, worn out, and were not clean.
This is completely unacceptable for a hotel stay. I previously stayed at B&B Hotel in Fulda and was very impressed by how clean and well-maintained it was. That positive experience was the ...
„Bei der Ankunft sieht alles im Empfang erstmal sehr modern und ordentlich aus. Die Zimmer sind es jedoch nicht. Alles sehr veraltet und runtergekommen. Toilette viel zu klein. Im Bad viel Schimmel.
Haben auch die falschen Kärtchen für das Frühstücksbuffet bekommen, was wir jedoch erst nach dem zweiten Tag bemerkten.
Der Standort an sich ist gut. Nah an der Metro. Man kommt günstig in die Stadt.“
„Ein sauberes Zimmer, gute Marratze, Personal immer sehr hilfsbereit, Carrefour ganz in der Nähe und es hat mehrere Frischautomate im Hotel mit Fertiggerichten, Getränken, Snacks und nützliche Sachen Körperpflege usw., Mikrowelle im Hotel und Wasserspender.“