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„Apart from the price which in any case was unrealistically high during Kumbh Mela for all hotels in Prayagraj, zone connect at the Park is excellent. Special mention to front desk staff who are very helpful and friendly. Vijay Nehra gets a special mention for his helpful nature. Civil lines , shopping and markets are close y but doesn’t cause any disruption as the hotel is tucked away in a smaller street close to Civil Lines. Good hotel to stay“

„We had a great 3 night stay at Welcomhotel by ITC Prayagraj! The rooms were spacious and comfy. The food at restaurants onsite, including the brunch, was excellent. One thing they should improve on is the service at the restaurant - it was very slow. Probably they need more chefs. We will come back again and highly recommend this centrally-located hotel.“

„Good staff and nice location “

„Hotel reception photo reported in listing are different and hotel is now only on 3rd floor“

„There was no wifi available (as promised). Air-conditioning also stopped working on the night we stayed there. They couldn't fix it before I checked out. On top of that, the Power (electricity) got down too on entire floor for few hours and they didn't have any alternative to . All in all, the amenities wise, the stay was terrible.“

„Das Hotel als luxury hotel zu umschreiben, ist sehr weit hergeholt. Die Zimmer sind schlecht gepflegt und derart dreckig, dass es uns ekelte, irgendetwas abzulegen. Die Ablagen, Schraenke und Nachttische waren mit Staub ueberzogen. Selbst das upgrade in die naechste Kategorie, zeigte die gleiche Unzulaenglichkeit, so dass hier das Management dringend gefordert ist, diesen Mangel zu beseitigen. “

„The rooms could have been cleaners with better bed sheets. The toilets also were not clean, stains and dirt around the toilet seats. Staff were excellent “

„No cleanliness not clean very dirty staff not good All the floor are spoiled wall are breaking. Mosquitoes flys in rooms smelly room Pls don’t encourage in Expedia - looking at Expedia we r booking do pls remove from Expedia “

„Dirty“

„Sim, bem limpo“

„Phenomenal Palace hotel! Beautiful rooms. Incredibly kind & helpful staff. Particularly Urvi Pawer who went way beyond for my friend and I.|Outstanding experience all round!|So many fabulous staff, The grounds & restaurants were amazing along with beautiful shopping!“

„Location“

„Room was clean staff was good overall a good experience “

„This is a unique concept, and this was my first experience of capsule concept in India. The place was immaculate and well maintained. I visited this place with my sister and found quite a few women solo travelers who were using this place. So this place is great for solo travelers or even couples. Toilets and bathrooms were well maintained and clean, and towels and toiletries are provided by the hotel. Hot water was available throughout the day. Breakfast which is good is available in the ...

„The staff were very friendly , helpful and cooperative . They helped us to navigate . The stay was perfect.“

„Average “

„Very noisy on the road. Extreme noise during the night meant unable to sleep well. Old noisy AC. Curtain unable to keep early morning light out. Had to switch off AC to reduce noise that meant mosquito attack. Overall staff were helpful but with exception of tips.“