5 Sterne Hotels La Timone

„Gutes Hotel in einer angenehmenen Gegend von Marseille. Guter Service am Empfang.“

„We had booked the night at the hotel months in advance and arrived on the day of checkin just to hear from the reception that they have a „problem with the room“ and that they booked us into another sister hotel of theirs. The issue with this was it was 4 km outside the city and was only a four star. Never experienced something like this in any other five star hotel! Will never go back there“

„Would summarise as very disappointing. Aside from the construction which we knew of beforehand, this is definitely not a 5 star hotel or 5 star service. Our room was aged, the towel dryer didn’t work hence we used soggy towels for 2 days. There were also holes in our bed linen / no shower gel. When we notified the head of the hotel in the morning, there was no apology, just an acknowledgment. When we came back to the hotel 7 hours later, the room was uncleaned and none of the issues we stated ...

„Nous avons été largement déçus par rapport aux « éloges » des avis clients. La chambre que nous avons eu (à plus de 350 CHF la nuit) est à la limite du 3 étoiles. Elle est spacieuse mais aurait besoin de beaucoup d’entretien: joints de douches jaunes et sales, robinets usés par les produits d’entretien, robinet de douche impossible à ouvrir à une main, pataugeoire à cause d’une porte de douche non étanche,finitions à dormir dehors, traces partout sur les murs, armoire qui ne ferme pas, canapé ...

„ View and dinners(dorade, freshly fished ) were fabulous, my kids who know well many 1 to 3 stars Michelin restaurants, they would give 1-2 to the new chief Mr. Berger, kids never. lie. Big thx to Anaëlle (reception) and Camille ( chief of the service), Merci “