5 Sterne Hotels Il Serraglio

„X“

„I booked a junior suite with river view. At check-in the person at the reception gave us a room without view, saying that they upgraded us. For whatever reason they wanted to make us believe we get a better room. We did not accept that room and insisted that the hotel give us the room we booked. Finally in the evening they gave us the room we initially wanted. disapointing that they treat their customers this way. The evening staff at the reception appologized for the circumstances and we ...

„Herrliche Lage, sehr guter Service“

„Zentrale Lage, wir haben im 4.Stock ein Zimmer mit Aussicht gebucht und die war wirklich toll. Im Angesicht des Doms! Das Zimmer war groß modernes etwas kleines Bad, sehr gutes Früstück, sehr freundliches Service. Besonders aufmerksame und hilfreiche Rezeption. Wirklich zu empfehlen“